Solution: Smart Monitoring & Automation for Municipal Systems

Executive summary

Reliable municipal service needs eyes on every asset. Our integrated SCADA/PLC/HMI platform connects treatment plants, pump stations and reservoirs for real-time monitoring, control and alarms. We combine trend-based analytics, energy optimization and remote telemetry to improve water quality, reduce NRW and lower O&M costs—while keeping your team in control on site and from secure web and mobile dashboards.

Applications

• Drinking water plants — Continuous monitoring of pH, turbidity, residual chlorine, conductivity/TDS, UV dose and filter status for regulatory compliance.
• Wastewater treatment plants — Aeration control, sludge processing, RAS/WAS flow, blowers and chemical dosing with interlocks and trends.
• Pump stations & reservoirs — Level, flow, pressure, VFD speed, pump health; start/stop sequences with surge protection and run-time balancing.
• Distribution networks — District metering, pressure zones and leak indicators to cut NRW and stabilize supply.

What you get

• Unified monitoring across sites (plant, reservoir, booster, well field) with map view and asset hierarchy.
• Safe remote control — role-based access, interlocks and two-step confirms for critical actions.
• Alarm philosophy — priority levels, SMS/email/on-screen alerts, duty roster and escalation.
• Analyse — trend KPIs (water quality, energy per m³, pump efficiency, filter run length) with thresholds and drift detection.
• Reporting — auto PDF/CSV for regulator submissions; shift, daily and monthly summaries.
• Cybersecurity — VLAN segmentation, encrypted tunnels, user audit trails; offline-first control at the PLC even if comms drop.

Solution architecture

Field instruments (flow, level, pressure, pH, turbidity, residual chlorine, DO, ORP, conductivity/TDS, temperature) connect to PLC/RTU panels. Communications support Modbus RTU/TCP, 4–20 mA, pulse, Profibus/Profinet, with secure backhaul via fiber, Ethernet, or 4G/5G. The SCADA/HMI server (on-prem or private cloud) hosts historian trends, alarm server, and web dashboards. Optional cloud gateway enables mobile access and multi-site roll-ups. Redundant power and storage keep critical loops running in outages.

KPIs & expected outcomes*

*Indicative only; site conditions and operating strategy determine results.

Integration & interoperability

• Protocols: Modbus RTU/TCP, OPC UA, MQTT; legacy I/O can be gatewayed.
• Third-party instruments and VFDs from major vendors are supported.
• Data export: CSV, API, OPC UA; GIS & CMMS hooks on request.

Deliverables

• P&ID, control narratives and alarm matrix.
• I/O list & tag database (CSV), network topology and addressing plan.
• HMI screens, historian tags and report templates.
• FAT/SAT with operator training, O&M guides and spares list.

Case snapshot

Latin America, 150,000 PE water utility. Rolled out plant SCADA, six booster stations and a DMZ cloud viewer in 8 weeks. Results six months post-startup: energy/m³ down ~9%, nightflow flagged two leaks (NRW improved ~3%), regulator report export time cut from 2 days to 30 minutes.

FAQ

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